Zappi’s CMO shares her secrets for building AI agents that nail brand voice, manage compliance, and more

ai agent training on a laptop

“I tried using AI for our marketing content, but it just doesn’t sound like us.” I hear this constantly from marketing leaders who’ve experimented with AI tools only to get results that feel generic or off-brand. The problem? Most are approaching AI wrong, treating sophisticated technology like a vending machine. Insert prompt. Receive output. Hope … Read more

What Are Good Google Ads Benchmarks In 2025? [STUDY]

What Are Good Google Ads Benchmarks In 2025? [STUDY]

Keeping up-to-date on industry Google Ads benchmarks is crucial to help answer questions you might get from clients or exec such as: “Is this a good CTR?” “Why is our CPA so high?” “What’s a good conversion rate, anyway?” Questions like these come up all the time, especially when budgets are tight and performance dips … Read more

How AI Detects Customer Hesitation (And Converts It Into Sales)

How AI Detects Customer Hesitation (And Converts It Into Sales)

Yesterday, I had hiking boots in my cart. Size selected, reviews read, I was even picturing myself on the trail. Then I hesitated. “Will these pinch my wide feet?” Three clicks later, I bounced. These types of hesitations cost businesses millions. We’ve gotten excellent at grabbing attention and driving traffic. But success comes down to … Read more

WordPress Co-Founder Mullenweg’s Reaction To FAIR Project

WordPress Co-Founder Mullenweg’s Reaction To FAIR Project

The Linux Foundation recently announced the FAIR Package Manager project, an open-source, distributed WordPress plugin and theme repository that decentralizes control of the repository. A distributed theme and plugin repository became a priority for many in the WordPress community after Matt Mullenweg took control of certain paid premium plugins and created free versions from them, … Read more

Google’s Local Job Type Algorithm Detailed In Research Paper

Google’s Local Job Type Algorithm Detailed In Research Paper

Google published a research paper describing how it extracts “services offered” information from local business sites to add it to business profiles in Google Maps and Search. The algorithm describes specific relevance factors and confirms that the system has been successfully in use for a year. What makes this research paper especially notable is that … Read more

I Joined Buffer 3 Days Before The Retreat: Here Are My Retreat Reflections

I Joined Buffer 3 Days Before The Retreat: Here Are My Retreat Reflections

I got the job offer of my dreams — live, mid-call — from my now-manager, Hailley Griffis, on March 27th, at exactly 3:06 PM ET. We’d been in conversation for weeks about a Senior Brand and Community Manager role at Buffer and I had a chance to experience Collaboration Day with my future team. Then, … Read more

How Sprout’s social team measures Owned Media Value (and other ROI metrics that matter)

How Sprout’s social team measures Owned Media Value (and other ROI metrics that matter)

You understand the value of social media. You see the engagement, the community building, the real-time conversations. But when it comes to demonstrating its true value beyond your marketing team—especially to senior leaders laser-focused on the bottom line—the story can often feel incomplete. The good news is, you’re not alone. Even the most seasoned social … Read more

Artificial Intelligence – AI Update, June 6, 2025: AI News and Views From the Past Week

Artificial Intelligence - AI Update, April 19, 2024: AI News and Views From the Past Week

Catch up on select AI news and developments from the past week or so (in no particular order): OpenAI aims to turn ChatGPT into a life-integrated AI super assistant. A leaked OpenAI strategy document details plans to evolve ChatGPT into a “super assistant” capable of deeply personalized, multimodal, and agentic task support across life contexts. … Read more

Google’s Update To Recipe Structured Data Confirms A Ranking Criteria

Google’s Update To Recipe Structured Data Confirms A Ranking Criteria

Google updated the Recipe Schema.org structured data documentation to reflect more precise guidance on what the image structured data property affects and where to find additional information about ranking recipe images in the regular organic search results. Schema.org Structured Data And Rich Results The SEO and publisher community refers to the text results as the … Read more

Newly Released Data Shows Desktop AI Search Referrals Dominate

Newly Released Data Shows Desktop AI Search Referrals Dominate

BrightEdge Enterprise SEO platform released new data showing distinctive patterns across major AI search and chatbot platforms and also called attention to potential disruption from Apple if it breaks with Google as the default search engine in Safari. Desktop AI Traffic Dominance One of the key findings in the BrightEdge data is that traffic to … Read more

Deep research in content marketing: Using ChatGPT, Gemini, and Perplexity for strategy

marketer using deep research for content marketing strategy

  Since late 2024, major players in the chatbot game have been rolling out a deep research feature designed to provide what they call “expert-level analysis.” With a focus on multi-step research tasks and more source transparency, this new capability promises to deliver data-rich reports with applications in a variety of industries. Let’s explore what … Read more

7 Common Deliverability Myths That Could Be Holding You Back

7 Common Deliverability Myths That Could Be Holding You Back

Key takeaways As an email marketer, you know you’re a trustworthy sender. But your subscribers will mark you as spam if you don’t respect their inbox by sending too many emails or irrelevant emails too often. The more engaged your subscribers are, the better your deliverability. That’s why you should embrace any unsubscribes—it’s better to … Read more

Respected SEO Rockstar Deconstructs SEO For Google’s AI Search

Respected SEO Rockstar Deconstructs SEO For Google’s AI Search

One of the SEO industry’s SEO Rockstars recently shared his opinion about SEO for generative AI, calling attention to facts about Google and how the new AI search really works. Greg Boser is a search marketing pioneer with a deep level of experience that few in the industry can match or even begin to imagine. … Read more

Google AI Mode Introduces Data Visualization For Finance Queries

Google AI Mode Introduces Data Visualization For Finance Queries

Google has started rolling out interactive charts in AI Mode through Labs. You can now ask complex financial questions and get both visual charts and detailed explanations. The system builds these responses specifically for each user’s question. Visual Analytics Come AI Mode Soufi Esmaeilzadeh, Director of Product Management for Search at Google, explained that you … Read more

WordPress Shares How AI May Play Stronger Role In Web Publishing

WordPress Shares How AI May Play Stronger Role In Web Publishing

WordPress interviewed a member of the newly formed WordPress AI Team who shared how AI can be integrated into WordPress, outlining a future in which the platform supports AI agents and content consumption while enabling new kinds of functionality. To achieve this, the team is focusing on developer tools that allow third-party developers and services … Read more

Behind the Viral Post Generator: How I reverse-engineered LinkedIn virality (and went viral myself)

tom orbach’s viral post generator and a phone

LinkedIn is full of narcissists, and I have the data to prove it. It all started when I wanted to go viral on LinkedIn. Rather than simply guessing what might work, I took a data-driven approach, scraping posts and analyzing what drives engagement. What I discovered was surprising (and depressing): The most successful posts are … Read more

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