How Marketers Can Use Retail Media Networks to Get In Front of Customers [Expert Tips]

using retail media networks for better personalization

I was shopping for dog treats recently. My dog has particular tastes, so I turned to Amazon to find what new treats might delight her. Amazon collects my browsing data and purchase history (aka, first-party data) and uses it to plan and deliver targeted ads while I’m on the platform. One of these ads led … Read more

WordPress Bans Thousands Of WP Engine Customers

WordPress Bans Thousands Of WP Engine Customers

WordPress banned WP Engine, a managed WordPress web host, blocking thousands of websites from adding or updating plugins and themes. Technology writer Robert Scoble described the decision as “universally hated in tech” and that out of hundreds of posts on the subject almost none was on Mullenweg’s side on the issue. What Happened Matt Mullenweg, … Read more

How to Create a Multilingual Content Strategy That Attracts and Converts More Customers

How to Create a Multilingual Content Strategy That Attracts and Converts More Customers

Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help you grow better. When I lived in Argentina, I didn’t miss out on seeing any of the movies I wanted to see in the theaters. All the shows I wanted to see were playing to packed audiences … Read more

Influencer Marketing Strategy: How to Build a Plan Creators & Customers Will Love [+ Templates]

Influencer Marketing Strategy: How to Build a Plan Creators & Customers Will Love [+ Templates]

Everyone can have influence, but not everyone can be an influencer. And I say this as someone who has participated in several influencer campaigns but would never claim the label. This title “influencer” rightfully belongs to an elite group of people who can reliably elicit interest or action in others. And if you’re a marketer, … Read more

First response time: How to win over customers with quick replies

First response time: How to win over customers with quick replies

If there’s one thing that can make or break a business, it’s how long a customer gets left on read. When a customer reaches out for help or simply has a question, long wait times can quickly impact your business’s bottom line. According to The 2022 Sprout Social Index™, 36% of consumers will share a … Read more

The AIDA Model: A Proven Framework for Converting Strangers Into Customers

The AIDA Model: A Proven Framework for Converting Strangers Into Customers

One of my favorite Super Bowl commercials is 2020’s Boston-set “smaht pahk” ad, which heralded Hyundai’s self-parking feature.  Rachel Dratch’s and Chris Evans’ exaggerated Boston accents grab your attention. John Krasinski confidently eyeing a too-narrow parking space piques your interest. If you’ve ever squeezed into a parallel parking space, lurching back and forth a few … Read more

Getting Your Customers Back: 10 Examples of Effective Re-Engagement Emails

Getting Your Customers Back: 10 Examples of Effective Re-Engagement Emails

I’ve been breathing life into email campaigns since 2007 when the iPhone was the newest thing on the block. Even though the learning resources for email marketers have evolved since then, I still have countless re-engagement email examples in my inbox which don’t prompt me to, well, re-engage. While getting ignored by your subscribers is … Read more

How to Build an Inclusive SEO Strategy That Attracts and Converts More Customers

How to Build an Inclusive SEO Strategy That Attracts and Converts More Customers

Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help you grow better. I’m an inclusive marketing consultant and the founder of Thompson Media Group. I also follow a gluten-free diet for health reasons. When I go to a restaurant’s website, I’m wondering, does their menu work … Read more

Design For Converting Website: Turn Visitors Into Customers

Converting Website Design Tips

Online business is a huge dimension in which countless websites exist organically. And the essence of these websites is that they compete for visitors’ attention. That’s why, in this dimension, there is one crucial question: how can just visitors become customers? Actually, the answer is quite simple. It’s all about people being primarily attracted to … Read more

How Primary Colors Help HubSpot Build a CRM That Customers Love

How Primary Colors Help HubSpot Build a CRM That Customers Love

At HubSpot, customer experience comes first. Always. Whether our marketing team is selecting a time at which to send an email or our web team team is choosing the size and location of a button on our homepage, the question we always go back to is: “Will this be a good experience for our customers?” … Read more

How To Keep Customers Engaged Online After The Festive Season

Keep Customers Engaged Online After The Festive Season

The festive season brings a surge of customer engagement as people are in the mood for shopping and celebration. However, once the holiday lights dim, businesses often face the challenge of maintaining this engagement. The transition from the festive buzz to regular days doesn’t have to be a drop in customer interaction. With strategic planning … Read more

22 Examples of Nostalgia Marketing that Make Customers Feel Good

22 Examples of Nostalgia Marketing that Make Customers Feel Good

Nostalgia marketing is the advertising equivalent of comfort food. In a time where most marketing focuses heavily on the future, nostalgic commercials and ads transport us back to a simpler place where our current problems don’t matter. Instead of anticipating the next great thing, nostalgia marketing urges us to focus on what we already know … Read more

Customer Scoring For Agencies: How To SQL Your PPC Customers

Customer Scoring For Agencies: How To SQL Your PPC Customers

There are two very big considerations when taking on a new PPC client: Will you make money by helping this client, and will you enjoy working with them? Both of these questions factor into SQLing (sales qualified lead-ing) a prospective client. Yet they should be asked of existing clients, too. Scope creep (being asked to … Read more

The 16 Best Abandoned Cart Emails To Win Back Customers

The 16 Best Abandoned Cart Emails To Win Back Customers

Abandoned cart emails are an essential part of an email marketing strategy — especially if you’re serious about boosting sales. Whether you sell to other companies or consumers, you can benefit from sending cart abandonment emails to buyers who haven’t completed their purchase. Here, you’ll find abandoned cart email templates to get you started, plus … Read more

Client Relationship Management: Going Steady with Your Customers

Client relationships negative and positive graphic

Building a brand is critical for success. But so is building strong client relationships. Client relationship management is the key to long-term success for consultants, freelancers, and agency founders. A healthy client relationship, like any human relationship, will ensure long-term stability. For you, that means repeat business and plenty of new clients. But how can … Read more

Generative AI and Customer-Centricity: How Three Companies Use Generative AI to Connect with Their Customers [And How You Can, Too]

Generative AI and Customer-Centricity: How Three Companies Use Generative AI to Connect with Their Customers [And How You Can, Too]

The dominant story of 2023 for salespeople, marketers, and content creators has been the rise of generative AI. ChatGPT, the application based on OpenAI’s Large Language Model (LLM), now has the fastest adoption rate in history, reaching 100 million daily active users within two months of launch. Yet most sales reps and marketers still use … Read more

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