Zappi’s CMO shares her secrets for building AI agents that nail brand voice, manage compliance, and more

ai agent training on a laptop

“I tried using AI for our marketing content, but it just doesn’t sound like us.” I hear this constantly from marketing leaders who’ve experimented with AI tools only to get results that feel generic or off-brand. The problem? Most are approaching AI wrong, treating sophisticated technology like a vending machine. Insert prompt. Receive output. Hope … Read more

How to hire and manage a remote digital marketing team

guide for how to hire remote workers for digital marketing roles represented by computers

The world of hiring and managing remote marketing teams is still changing. You would think that every kink in this process was resolved in 2020, but technology and workers continually evolve. This forces managers to continually update their process for finding and retaining the best marketing talent. I’ve been a remote digital marketer for years … Read more

How to manage your LinkedIn DMs with Sprout

How to manage your LinkedIn DMs with Sprout

According to The 2025 Sprout Social Index™, 43% of consumers have a LinkedIn profile. Benefiting both B2C and B2B brands, LinkedIn empowers brands to build relationships, generate leads and boost sales. But to reap those rewards, companies need to master using and managing LinkedIn direct messages (DMs). In this guide, we break down the benefits … Read more

How to Manage Multiple Social Media Profiles: 7 Ways

7 Tips for Managing Multiple Social Media Accounts Like a Pro

Juggling multiple social media accounts is like spinning plates on a high wire. One wrong move and it could all come tumbling down. How do you stay active on multiple social media networks — especially as a creator or a small business owner? This article shares seven strategies you can use (with software recommendations in … Read more

How to Perfectly Manage a PPC Campaign [Template]

How to Perfectly Manage a PPC Campaign [Template]

In the world of search engine marketing (SEM), I’m seeing a growing number of marketers turn to PPC campaigns. That’s how Google has significantly grown its advertising revenue every year. In 2023, 77.8% of Google’s revenue came from advertising on Google properties and YouTube. Why? Well-run pay-per-click or PPC campaigns help you generate leads by … Read more

Part 3: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

Part 3: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

You’re now ready to get your affiliate program in motion! Before you do, there are pitfalls to avoid and situations you’re going to run into. In this final section of our series, you will learn the myths, truths, and common pitfalls to avoid when managing and growing an affiliate program. Professional Tips, Myth Busting, & … Read more

Part 2: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

Part 2: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

In part 1 of this guide, you learned the terminology used in the affiliate industry, what can add value and potentially cause a loss for your company, and how to forecast profitability. In this part of the three-part series, you’re going to learn the following: Types of affiliates that you can work with. Tools they’ll … Read more

6 Types of Community Management (+ Tips from the Experts Who Manage Them)

6 Types of Community Management (+ Tips from the Experts Who Manage Them)

Jenny Sowyrda, manager of community strategy and operations at HubSpot, shared a great analogy with me about community management: “As the community manager, you’re hosting a party. At first you have to welcome everyone, take their jackets, and offer them food or a drink. But once more guests start to arrive, you can make connections … Read more

Part 1: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

Part 1: How To Launch, Manage, & Grow An Affiliate Program Step-By-Step

A value-adding affiliate program is among the highest-value, lowest-risk, and most reliable revenue channels. This three-part series will teach you how to launch, manage, and grow a value-adding affiliate program. First, we should define “value-adding.” For this guide, value-adding is traffic that does not intercept your own efforts. If you lose SEO rankings, get banned … Read more

How to Manage Your Entire Marketing Budget [Free Budget Planner Templates]

How to Manage Your Entire Marketing Budget [Free Budget Planner Templates]

The words “marketing budget” might strike fear into the heart of any marketing leader, but it’s non-negotiable when creating a marketing strategy for your company. In fact, when budgeting season rolls around, I hunker down. I know that the budget I set affects what my team can accomplish and our value to the company. Without … Read more

Going Solo – How To Manage Freelance Life That No One Talks About

Going Solo - How To Manage Freelance Life That No One Talks About

Freelancing is an attractive proposition. Many SEOs get their start freelancing because the material barrier to entry is quite low, and there’s a high demand for the services. If you’re good at what you do, you can earn high rates as an SEO consultant. Freelancing is also an excellent path into a career by virtue … Read more

How Online Booking Helps Businesses Manage The Working Process

How Online Booking Helps Businesses Manage The Working Process

Online booking is becoming increasingly popular for businesses of all sizes, helping them to manage their working process and make their employees more productive. With the advent of digital technology and the rise of the gig economy, online booking has become an essential tool for companies to streamline their workflow processes. In this blog post, … Read more

How To Effectively Manage Employee Performance In Small Businesses

Manage Employee Performance In Small Businesses

Managing employee performance is a crucial aspect of running a small business. While it may appear to be a difficult endeavor, it is critical to ensure that your staff is fulfilling their objectives and contributing to the success of your organization. The key to successful performance management is to establish clear targets, offer frequent evaluations, … Read more

How a Small Marketing Agency Uses Buffer To Manage 10 Clients

How a Small Marketing Agency Uses Buffer To Manage 10 Clients

Enthusiasm, personality, accountability. According to Beccy Gibson, managing director at marketing agency Tempt, these characteristics can give a small agency the edge in delivering results for clients. We spoke to Beccy about life as a marketing agency founder and how Buffer helps their team keep their clients happy. Tell me a bit about your agency, … Read more

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