How to create a complaint management system to protect your brand reputation

Getting complaints about your business never feels great. They can also severely impact your reputation. Given the potential fallout, it’s understandable why you might want to avoid complaints altogether, let alone respond to them. However, complaint management can also be a growth opportunity, providing insights to improve your products, services or customer experience. It’s also … Read more

Google Enhances Privacy Tools To Protect Personal Data

Google announced enhanced privacy control tools with new features designed to empower individuals to manage their personal data in Google search results. Results About You Dashboard And Notifications In a notable extension of a tool launched last year, Google’s Results about you feature has been significantly enhanced. This utility allows users to solicit the removal … Read more

Website Security: Best Practices To Protect Your Business’ Online Presence

Your website serves as the virtual face of your business, often being the first point of contact for potential customers. However, with the ever-present threat of cyberattacks and data breaches, safeguarding your online presence is of utmost importance.  Website security should be a top priority to protect your business’s reputation, customer data, and any other … Read more

How to use brand safety tools to protect your brand’s reputation

Operating on social media without brand safety tools is like browsing the internet without malware protection. Technically, you can do it—but it opens you up to unnecessary risks and incidents that can cause financial loss and permanent reputational damage. Brand safety has traditionally been relegated to just protecting brands from advertising on or near inappropriate … Read more

AI Content Moderation: How AI Can Moderate Content + Protect Your Brand

Every minute, 240,000 images are shared on Facebook, 65,000 images are uploaded on Instagram, and 575,000 tweets are posted on Twitter. Simply put, tons of user-generated content are posted in various forms daily, and moderating what finds its way to your brand’s online platform can be overwhelming and tedious — unless you leverage AI content … Read more

How To Avoid Bankruptcy And Protect Your Business From Going Under

Running a business isn’t easy. If you’ve owned a business at some point, you’ve probably experienced the roller coaster of highs and lows, from unanticipated success to unexpected pitfalls. Sometimes, these lows can take the form of serious financial setbacks, even in bankruptcy–the dreaded result when debt becomes too much for you to recuperate. Fortunately, … Read more

Common Digital Threats And How Businesses Can Protect Themselves

Businesses are always under siege when it comes to digital threats. The digital age has brought about much advancement that has made life faster and more convenient. However, with these advancements comes the threat of cyber attacks. The majority of these attacks can have disastrous consequences for businesses. It is crucial for companies to protect … Read more

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