OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS Attacks


OpenAI has resolved periodic outages, as detailed in the company’s latest incident report, which reflected an abnormal traffic pattern due to a DDoS attack earlier today.

Screenshot from OpenAI, November 2023

OpenAI implemented a fix for the incident yesterday and was monitoring periodic outages.

ChatGPT And API Outages Linked To DDoS Attack Against OpenAI

The DDoS attack has reportedly been claimed by Anonymous Sudan.

The group has posted several updates to its Telegram channel, celebrating with screenshots of various error messages from ChatGPT and offering its reasons for the attack.

hacker group claims openai outages 654d070baea58 sej e1699549469445 - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from Telegram, November 2023

The issues were initially linked to the new features recently released across OpenAI’s platform on DevDay.

Coincidentally, the incident was resolved shortly after this update about custom GPTs.

ChatGPT Error Messages

As a result of the periodic outages, ChatGPT users received various error messages throughout the day of high demand and bad gateways.

chatgpt exceptionally high demand error 654bee6960a34 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from ChatGPT, November 2023

Some errors prevented logged-out users from logging in.

img 6139 654bb8c0e31aa sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from ChatGPT, November 2023

Others simply blocked users from accessing ChatGPT.

90f14ccc cd60 4d7a b337 da2954f2469c 1 201 a 654cfe2dac68a sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from ChatGPT, November 2023

Users trying to create the new custom GPTs also have run into various error messages.

custom gpts error saving draft openai 654d3de9d82d5 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from ChatGPT, November 2023

External Sources Confirm Outages

Downdetector shows multiple reports of outages on ChatGPT’s website and app over the last 24 hours.

openai down detector chatgpt website app november 9 654cfe852fba2 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from Downdetector, November 2023

Checkhost noted outages across OpenAI globally.

check host openai outages november 8 654d07d38cfc8 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from Check Host, November 2023

Second Outage On November 8

Earlier, at 5:42 AM PST, there was a major outage across ChatGPT and the API.

openai incident report november 8 am 654c3b3ef0711 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from OpenAI, November 2023

Initial Outage On November 7

The issues began the night before, on November 7, when partial outages began.

chatgpt api outage november 7 incident report openai 654bf8fa4c73b sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from OpenAI, November 2023

OpenAI’s engineering team responded promptly, implementing a series of fixes to resolve the issues.

OpenAI Maintains 99% Uptime

This incident marks a rare disruption in OpenAI’s typically reliable services.

openai status outages past three months 654c02f34ac41 sej - OpenAI Resolves Periodic ChatGPT And API Outages Caused By DDoS AttacksScreenshot from OpenAI, November 2023

The quick response of the OpenAI engineering team typically minimizes the duration of such outages, but the event underscores the complexities inherent in maintaining large-scale AI services.

The resolution of this outage and future ones will be particularly relevant to those who rely heavily on stable AI tools for content creation, data analysis, and automated customer service.

The robustness of these systems is crucial for the seamless operation of marketing strategies and online engagement.

For those who depend on AI-driven tools, the OpenAI outages are a reminder of the importance of contingency plans for unexpected downtime.

The Downside To ChatGPT Alternatives

Fortunately, when ChatGPT is down, users have other options to choose from.

However, as ChatGPT users navigated to alternatives like Google Bard, they found it was having problems.

Claude.ai users also reported downtime earlier today.

 


Featured image: Vitor Miranda/Shutterstock





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