OpenAI published a new write-up about elevated errors in ChatGPT that significantly increased failed conversation attempts. The issue was caused by a misconfigured internal experiment. According to OpenAI: “On February 19, 2025, from 9:48 AM to 11:19 AM PT, ChatGPT experienced a service degradation, leading to a significant increase in failed conversation attempts. This resulted … Read more
Google’s “Search Off the Record” podcast recently highlighted an SEO issue that can make web pages disappear from search results. In the latest episode, Google Search team member Allan Scott discussed “marauding black holes” formed by grouping similar-looking error pages. Google’s system can accidentally cluster error pages that look alike, causing regular pages to get … Read more
In a Google Office Hours Q & A, Google’s John Mueller answered a question about a site not getting indexed that brought to light a technical SEO fact about domains and subdomains that not everyone may be aware of and how that might cause the perception that a site is having trouble getting indexed. The … Read more
OpenAI has resolved periodic outages, as detailed in the company’s latest incident report, which reflected an abnormal traffic pattern due to a DDoS attack earlier today. Screenshot from OpenAI, November 2023 OpenAI implemented a fix for the incident yesterday and was monitoring periodic outages. FYI: We are dealing with periodic outages due to an abnormal … Read more
Some 62% of people say they would not use a business if they found incorrect information about it online. That’s according to a survey conducted by BrightLocal of a representative sample of 1,138 Americans. Respondents were asked about how they interact with local/small business listings online. An infographic (below) covers key findings from the research. … Read more
Google resolves Discover traffic issue stemming from October core search update rollout. Google fixed a bug affecting traffic from Discover. The bug was caused by the October core update. Some sites may now get more more traffic from Google Discover. Source link
When I first started my leadership communications company Pencil or Ink, I knew growth was key. Revenue growth to support myself, client-list growth to gain more credibility, and headcount growth—because I assumed a small business grew by becoming a large one. Fast forward three years. I had a long client list, healthy revenue, and a … Read more
