Desk

The Trade Desk Launches New Programmatic AI Platform

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The Trade Desk Launches New Programmatic AI Platform

The Trade Desk, highly known for its demand-side platform, announced a significant upgrade to its programmatic platform. Following a multi-year investment in AI and removing Google Open Bidding from the DSP in 2022, the new AI platform Kokai was announced on June 8th. What’s New With Kokai Jeff Green, founder and CEO of The Trade … Read more

The Ultimate Guide to Service Level Agreements (With Help Desk SLA Examples)

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The Ultimate Guide to Service Level Agreements (With Help Desk SLA Examples)

Whether you’re working with a new customer or another department at your company, one of the most critical steps for alignment is creating a service level agreement (SLA). However, you may be wondering, “what is an SLA and how do I write one?” Traditionally, an SLA serves to define exactly what a customer will receive … Read more

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