Segmentation and Personalization: A Unified Path to Better Brand Experience

Segmentation and Personalization: A Unified Path to Better Brand Experience

Key takeaways Email segmentation and personalization are both ways to make email marketing more relevant for your subscribers, but the way they work is a little different. Using email segmentation and personalization together can boost engagement, which sends positive signals to ISPs that—in turn—boost deliverability in the long run. Email list hygiene and personalization data … Read more

Zappi’s CMO shares her secrets for building AI agents that nail brand voice, manage compliance, and more

ai agent training on a laptop

“I tried using AI for our marketing content, but it just doesn’t sound like us.” I hear this constantly from marketing leaders who’ve experimented with AI tools only to get results that feel generic or off-brand. The problem? Most are approaching AI wrong, treating sophisticated technology like a vending machine. Insert prompt. Receive output. Hope … Read more

How I applied the 95-5 rule to build Gong’s brand from the ground up

devin reed talks about the 95-5 rule for content marketing

When I stepped into my role as head of content at Gong, I didn’t come with a decade of marketing experience. I came with a sales background and a whole lot of time spent chasing leads. That experience turned out to be my unfair advantage. Here‘s what I knew from the trenches: Most people aren’t … Read more

Ask An SEO: How Do We Shift Google From Our Old Brand Name to Our New One?

Ask An SEO: How To Repair & Recover Negative Brand Mentions In SERPs

The question for this edition of Ask An SEO comes from a reader who’s trying to make their rebrand stick in search: “Our company recently went through a rebrand with a new name. We’re seeing our old brand name still dominating search results, while our new brand barely registers. What’s the best approach to transition … Read more

The best video marketing channels to grow your brand this year

man discussing vlog promotion channels

Video is no longer a nice-to-have. It’s now an absolute must and should be at the forefront of any marketing strategy. With almost half of Gen Z and millennials watching short-form video to discover new products, video is essential to increasing visibility and getting brand recognition. But now the question is, where is the best … Read more

20+ Top Social Media Platforms to Grow Your Brand in 2025

20+ Top Social Media Sites and Platforms to Grow Your Brand in 2025

Whether you’re building your personal brand or running social media marketing for a business, choosing the right social media platforms matters. It’s not just about being where everyone is — it’s about being where your audience already shows up. That’s why we put together this guide: a look at the top social media platforms in … Read more

How To Successfully Weave Your Brand Messaging Into Sales Copy

How To Successfully Weave Your Brand Messaging Into Sales Copy

Sales copy without a brand messaging framework is like a house without a foundation. It might look pretty, but it’s not going to get the job done. Just “winging it” isn’t going to cut it. You need a purpose. You need a plan. And you need excellent brand messaging. As a marketing copywriter, I’ve compiled … Read more

Why Brand Advertising Matters For Paid Media Performance

Why Brand Advertising Matters For Paid Media Performance

The twin forces of disrupted attribution and changing user behavior are reshaping how audiences discover brands. Google’s mass rollout of AI Overviews and its experimental AI Mode are not surface-level UX tweaks; they represent a fundamental transformation of the search experience – one that compresses the journey from query to answer. PPC is now a … Read more

How Referral Traffic Undermines Long-Term Brand Growth

How Referral Traffic Undermines Long-Term Brand Growth

Mordy Oberstein, a search marketing professional whom I hold in high esteem, recently shared the provocative idea that referral traffic is not a brand’s friend and that every brand, as it matures, should wean itself from it. Referrals from other websites are generally considered a sign of a high-performing business, but it’s not a long-term … Read more

Be human or be ignored — why authenticity matters and how my brand helped me launch a business

elfried samba discusses authenticity in personal branding

I still remember how uncomfortable I felt the first time someone suggested I needed to “build my personal brand.” It seemed so … self-promoting. Weren’t my ideas and work supposed to speak for themselves? But as I looked around at who was actually gaining traction in my industry, I noticed something important. The most talented … Read more

The Triple-P Framework: AI & Search Brand Presence, Perception & Performance

The Triple-P Framework: AI & Search Brand Presence, Perception & Performance

As brands compete for market share across a whole range of AI platforms, each with its own way of presenting information, brands are on red alert. The three pillars of presence, perception, and performance that I discuss in this article may help marketers navigate new times. This is especially true as search and AI undergo … Read more

Personalized experiences: Why I love them (+ brand examples)

marketers building personalized experiences

Personalized experiences are becoming increasingly important to customers — and marketers are listening. Just look at Imañya James, a product and marketing specialist for the widely regarded skincare brand Topicals. She’s appeared in many of the brand’s campaigns herself, demonstrating first-hand how products work, sharing recommendations, progression photos, and usage tips. I’m increasingly impressed by … Read more

Master Your Message If You Want To Create Better Brand Content

Master Your Message If You Want To Create Better Brand Content

If you want to become a better content marketer, you’ll need to master the art and science of messaging. And by “messaging,” I don’t just mean the ethereal notions of “value,” emotional impact, or brand alignment. I mean the real meat of what your brand stands for, how that’s communicated, and why people should care. … Read more

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