GBP Reviews Outage Is Over

GBP Reviews Outage Is Over

A Googler published an update to let businesses know that the ongoing outage is almost over and that most businesses that have lost review counts should have seen them return to pre-outage levels. Businesses that continue to experience a review outage should see their problem resolved within a matter of days. Google Business Profile Outage … Read more

Google Confirms Business Profile Reviews Outage

Google Confirms Business Profile Reviews Outage

Google confirmed an outage in business profile reviews that has resulted in missing reviews for many local business profiles and is working toward fixing the problem. Google Business Profile Google Business Profiles are a way for local businesses to add their business to Google and have it show up in local search and Google Maps. … Read more

Insights From 1,200 Consumers: How Reviews Drive Local SEO Success [Webinar]

Insights From 1,200 Consumers: How Reviews Drive Local SEO Success [Webinar]

In today’s digital-first world, consumers increasingly rely on reviews to guide their choices, making trust a key currency in local business success. Poor reputation is the number one cause of poor SEO and marketing performance, and we’ve got the tools to help. Watch on-demand as we unveil insights from GatherUp’s November 2024 survey of over … Read more

Google Responds To Evidence Of Reviews Algorithm Bias

Google Responds To Evidence Of Reviews Algorithm Bias

Google responded to a small publisher whose article offered a step by step walkthrough of how big corporate publishers are manipulating the Google Reviews System Algorithm and getting away with it, demonstrating what appears to be a bias towards big brands that negatively impacts small independent publishers. HouseFresh Google Algorithm Exposé The story begins with … Read more

Google Uses AI To Detect Fake Online Reviews Faster

Google Uses AI To Detect Fake Online Reviews Faster

Google is harnessing new AI technology to block a surge of fake online reviews that mislead customers and harm local businesses. The company stopped over 170 million fake reviews in 2023 – a 45% increase over the previous year. The crackdown provides welcome relief for local business owners who have struggled with fraudulent reviews that … Read more

Five-Star Formula: Practical Tips For Improving Customer Reviews

Five-Star Formula: Practical Tips For Improving Customer Reviews Customer reviews are the lifeblood of any business, serving as a powerful testament to the quality of the products and services offered. Potential customers often rely on the experiences of others before making a purchase decision. Understanding and implementing strategies can significantly impact your online reputation as … Read more

OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

OpenAI, the company that launched ChatGPT a little over a year ago, has recently taken to social media to address concerns regarding the “lazy” performance of GPT-4 on social media and Google Reviews. Screenshot from X, December 2023 This move comes after growing user feedback online, which even includes a one-star Google Review on the … Read more

Google Reviews Update Finished – What To Know

Google Reviews Update Finished - What To Know

Google finished rolling out their last announced Reviews System update. Future updates to the review system will no longer be announced because the algorithms that power the Reviews System will be updated on a regular and ongoing rate. Reviews System Google’s Reviews System is a system used as part of a group of algorithms that … Read more

Google Rolls Out November 2023 Reviews Update

Google Rolls Out November 2023 Reviews Update

Google announced it’s rolling out the November 2023 reviews update starting today. This update marks a shift in how Google will handle review-based content from now on. According to Google’s documentation, the reviews ranking system is designed to evaluate articles, blog posts, and other standalone content focused on opinions and analysis. It doesn’t assess third-party … Read more

How We Run Performance Reviews At Buffer And Why I Have Mixed Feelings About Them

How We Run Performance Reviews At Buffer And Why I Have Mixed Feelings About Them

For many years, as a small startup, we did not do any sort of formal performance reviews. Instead, we did regular one-to-one meetings between managers and teammates, usually on a weekly basis. We also gave feedback to each other openly and regularly. (We even experimented with doing feedback transparently, but we went away from that … Read more

Spydialer In 2023: Is It The Right Choice? Reviews And Pricing Examined

spydialer

It is quite common for humans to be sneaking around and look up unknown phone numbers, email addresses, or even landline numbers. You might be thinking, how is that possible? But with a website called Spydialer, it is now possible and quite easy as well. Sometimes if you think that you are getting harassed over the … Read more

Google April 2023 Reviews Update Focuses Heavily On Experience

Google April 2023 Reviews Update Focuses Heavily On Experience

Google released the Google April 2023 Reviews Update today, April 12, 2023 at noon EST (9 AM PDT). This update leans heavily on signals of experience. Google’s April 2023 Product Review Update is accompanied by a new Google Search Central documentation that offers direction to the kind of content that Google’s Reviews System Algorithm may … Read more

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