Customer Experience & Marketing: Why CX Matters More Than Any Other Marketing KPI Right Now

woman blends marketing and customer experience in her business role

I’m fortunate to work on exciting marketing campaigns for fantastic Nickelodeon and Paramount+ titles. But I never forget that customer experience and marketing go hand-in-hand — everything I plan and execute is to fulfill customer wants and needs. After all, Fluent Support stated that 89% of companies will compete primarily on customer experience by 2025. … Read more

Competitor Analysis In Local SEO And How To Gain An Edge

Competitor Analysis In Local SEO And How To Gain An Edge

In every community, multiple businesses and business types vie for prominence within a limited geographic radius. As such, when it comes to online visibility and local SEO, competitor analysis isn’t just a best practice – it’s a necessity. Understanding and responding to your rivals’ strategies, strengths, and weaknesses is the cornerstone of a winning local … Read more

25 Alternative Search Engines You Can Use Instead Of Google

25 Alternative Search Engines You Can Use Instead Of Google

For over two decades, Google has been the search engine that most people use for everyday searches, product research, and staying up to date on the latest news. Because of this market dominance, Google has also been the main search engine of focus for SEO and marketing professionals. However, following the introduction of ChatGPT and … Read more

How To Plan PPC Campaigns For SaaS Marketing & Think Strategically

How To Plan PPC Campaigns For SaaS Marketing & Think Strategically

Planning a SaaS PPC strategy can be daunting. It often involves lengthy buying cycles, complex products to explain, and high competition. According to Gartner, B2B SaaS buyers spend 27% of their time in the buying process doing independent research online. Being visible across channels is crucial to keep your brand top-of-mind during this process. In … Read more

AI Agents Today: How Google Gemini, Stream Realtime & Claude are Rewriting Marketing

Kipp and Kieran pondering over AI agents

I’ve spent decades analyzing shifts in marketing, but the rise of AI agents is the most disruptive one yet. These systems are quickly taking over the user journey — but unlike humans, they evaluate structured data, analyze backend specifications, and make decisions in milliseconds. Major players are already taking note and adapting. For example, Adobe … Read more

Google Says LLMs.Txt Comparable To Keywords Meta Tag

Google Says LLMs.Txt Comparable To Keywords Meta Tag

Google’s John Mueller answered a question about LLMs.txt, a proposed standard for showing website content to AI agents and crawlers, downplaying its usefulness and comparing it to the useless keywords meta tag, confirming the experience of others who have used it. LLMS.txt LLMS.txt has been compared to as a Robots.txt for large language models but … Read more

Google Found Guilty of Illegal Ad Tech Monopoly in Court Ruling

Google Found Guilty of Illegal Ad Tech Monopoly in Court Ruling

A federal judge has ruled that Google maintained illegal monopolies in the digital advertising technology market. In a landmark case, the Department of Justice and 17 states found Google liable for antitrust violations. Federal Court Finds Google Violated Sherman Act U.S. District Judge Leonie Brinkema ruled that Google illegally monopolized two key markets in digital … Read more

How to Use Facebook for Business: 25 Facebook Marketing Tips & Tricks

marketer learning how to use facebook for business

Facebook was born in 2004, and since then, countless other platforms have entered the social media arena. Still, it’s prevailed as a powerful marketing outlet — though exactly how to use Facebook for business has changed drastically. The phrase “Facebook is dead” can incite an instant debate amongst marketers. Facebook is a lot of things … Read more

Ask A PPC: How Much Should PPC Management Cost?

Ask A PPC: Should I Pause My Expanded Text Ads

There have been lots of really good questions, but this one from Phil of Trumbull stood out: “What is the average amount companies take for running a PPC campaign?” Factors That Influence PPC Management Costs Here are key factors that determine how much you should expect to pay: Vendor Experience Level: Seasoned experts often charge … Read more

How To Get A Job In Digital Marketing In 2025

How To Get A Job In Digital Marketing In 2025

It can be hard to get a job, especially right now it is difficult to land a job as the market has changed. There are significantly fewer jobs available for both permanent and temporary positions. But, this article will provide you with tips and advice to help you stay motivated. Falling Job Vacancies The current market, with … Read more

TikTok Launches Footnotes: Its Answer To X’s Community Notes

TikTok Launches Footnotes: Its Answer To X’s Community Notes

TikTok is testing a new feature called “Footnotes” that adds extra information to videos on the platform. The test will start today in the United States. What Are TikTok Footnotes? Footnotes let approved TikTok users add information to videos. This feature aims to make content more trustworthy. TikTok calls this a “community-based approach” where many … Read more

Google’s New Domain Structure: What’s Next For Hreflang?

Google’s New Domain Structure: What’s Next For Hreflang?

Google is making a big change to its domain structure. Soon, all country-specific Google domains will redirect to Google.com. This change ties into earlier hints that Google may rely less on hreflang markup, showing how Google is changing its approach to international search. Google Consolidates Domain Structure Google announced plans to phase out country-specific domains … Read more

29 of My Favorite Visual Content Creation Tools

marketer using visual content tool for brand

Visual content, be it video, infographics, photos, or some secret fourth thing, is a must-have in any marketing campaign. But, if you struggle to edit visuals or coordinate elements like colors and fonts, creating visual content for your brand can seem daunting. If that‘s the case, I’ve been in your shoes before. To help you … Read more

Monzo Bank’s investments in social media creativity pay dividends

Monzo Bank’s investments in social media creativity pay dividends

“For media and retail brands, going viral is easy. But there isn’t a built-in fan base for the finance sector,” asserts Monzo Bank’s Head of Social, Richard Cook. The challenge Cook references is well-known to financial services marketers. Educating consumers about money can come with a steep learning curve. Factor in cultural taboos about personal … Read more

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